Rebuilding the data stack for AI
Artificial intelligence may be dominating boardroom agendas, but many enterprises are discovering that the biggest obstacle to meaningful adoption is the state of their data. While consumer-facing AI tools have dazzled users with speed and ease, enterprise leaders are discovering that deploying AI at scale requires something far less glamorous but far more consequential: data infrastructure that is unified, governed, and fit for purpose. That gap between AI ambition and enterprise readiness is becoming one of the defining challenges of this next phase of digital transformation. As Bavesh Patel, senior vice president of Databricks, puts it, “the quality of that AI and how effective that AI is, is really dependent on information in your organization.” Yet in many companies, that information remains fragmented across legacy systems, siloed applications, and disconnected formats, making it nearly impossible for AI systems to generate trustworthy, context-rich outputs. “Really, the big competitive differentiator for most organizations is their own data and then their third-party data that they can add to it,” says Patel. For enterprise AI to deliver value, data must be consolidated into open formats, governed with precision, and made accessible across functions. Without that foundation, businesses risk “terrible AI,” as Patel bluntly describes it. That means moving beyond siloed SaaS platforms and disconnected dashboards toward a unified, open data architecture capable of combining structured and unstructured data, preserving real-time context, and enforcing rigorous access controls. When the groundwork is laid correctly, organizations can move toward measurable outcomes, unlocking efficiencies, automating complex workflows, and even launching entirely new lines of business. That value focus is critical, says Rajan Padmanabhan, unit technology officer at Infosys, especially as enterprises seek precision in the outputs driving business decisions. Rather than treating AI initiatives as isolated innovation projects, leading companies are tying AI deployment directly to business metrics, using governance frameworks to determine what delivers results and what should be abandoned quickly. “We see this big opportunity just with AI literacy with business users, where they’re very eager to understand how they should be thinking about AI,” adds Patel. “What does AI mean when you peel the covers? What are the pieces and the building blocks that you need to put in place, both from a technology and a training and an enablement standpoint?” The possibilities ahead are substantial. As AI agents evolve from copilots into autonomous operators capable of managing workflows and transactions, the organizations that win will be those that build the right foundation now. “What we are seeing as a new way of thinking is moving from a system of execution or a system of engagement to a system of action,” notes Padmanabhan. “That is the new way we see the road ahead.” The future of AI in the enterprise will be determined by whether businesses can turn fragmented information into a strategic asset capable of powering both smarter decisions and entirely new ways of operating. This episode of Business Lab is produced in partnership with Infosys Topaz. Full Transcript: Megan Tatum: From MIT Technology Review, I’m Megan Tatum, and this is Business Lab, the show that helps business leaders make sense of new technologies coming out of the lab and into the marketplace. This episode is produced in partnership with Infosys Topaz. Now, recent advancements in AI may have unlocked some compelling new industrial applications, but a reliance on inadequate data models means that many enterprises are hitting a brick wall. AI and agentic AI in particular place a whole new set of demands on data. The technology requires greater access, context, and guardrails to operate effectively. Existing data models often fall short. They’re too fragmented or siloed. Data itself often lacks quality. To bridge the gap, they require an AI-ready upgrade. Two words for you: data reconfigured. My guest today, are Bavesh Patel, senior vice president for Go-to-Market at Databricks, and Rajan Padmanabhan, unit technology officer for data analytics and AI at Infosys. Welcome, Bavesh and Rajan. Rajan Padmanabhan: Thank you. Thanks for having us. Bavesh Patel: Thanks for having us. Megan: Fantastic. Thank you both so much for joining us today. Bavesh, if I could come to you first, when we talk about AI-ready data, what exactly do we mean? What new demands does AI place on data, and how does this impact the way it needs to be structured and used? Bavesh: Yeah. Great question. Appreciate you hosting us today. I think that obviously the whole world is enamored with AI because of all of the power that we can all see as users. AI is now democratized across hundreds of millions of users. And when we think about enterprises and businesses using AI, the quality of that AI and how effective that AI is really dependent on information in your organization, and that’s data. And what we found is that most enterprises, their data is kind of locked away in these different applications and different systems. And it’s very difficult to get a good view of, what is all my data? How trustworthy is it? How recent and fresh is it? And all of that is being injected into the AI. Unless you have a proper understanding of your data, the ability to ensure that it’s data that’s accurate and that can be used so that the AI can take advantage of it, you’re actually going to end up having terrible AI. We see a lot of customers spend time on cleansing their data, organizing their data, making sure it’s access controlled correctly, and that tends to be the fuel of good AI. Megan: Yeah. It’s such a foundational thing, isn’t it? But it can be missed, I think, quite easily. Rajan, what difference can having AI-ready data really make for enterprises as they unlock that full potential of AI and its applications? Rajan: First and foremost, thanks for having us. It’s a pleasure. I think in continuation of what Bavesh talked about, see, data and AI is pretty synonymous. And similarly, the consumer AI and enterprise AI and
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